Global Help Desk Outsourcing Market Size, Status and Forecast 2020-2026

Published On: Sep 2020

Format: PDF

Publisher: QY Research

Pages: 93

Report ID: 244670

Help Desk Outsourcing market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Help Desk Outsourcing market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

The key players covered in this study
CSC
HCL Technologies
HP Enterprise Services
IBM
Qcom Outsourcing
Wipro
...

Market segment by Type, the product can be split into
Outsourced Level 1 and Level 2 Support Services
Outsourced Technical Helpdesk Support Services
Market segment by Application, split into
Large Enterprises
Small and Medium Enterprises

Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India
Central & South America

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Help Desk Outsourcing Revenue
1.4 Market by Type
1.4.1 Global Help Desk Outsourcing Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Outsourced Level 1 and Level 2 Support Services
1.4.3 Outsourced Technical Helpdesk Support Services
1.5 Market by Application
1.5.1 Global Help Desk Outsourcing Market Share by Application: 2020 VS 2026
1.5.2 Large Enterprises
1.5.3 Small and Medium Enterprises
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 Global Help Desk Outsourcing Market Perspective (2015-2026)
2.2 Global Help Desk Outsourcing Growth Trends by Regions
2.2.1 Help Desk Outsourcing Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Help Desk Outsourcing Historic Market Share by Regions (2015-2020)
2.2.3 Help Desk Outsourcing Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s Five Forces Analysis
2.3.5 Help Desk Outsourcing Market Growth Strategy
2.3.6 Primary Interviews with Key Help Desk Outsourcing Players (Opinion Leaders)

3 Competition Landscape by Key Players
3.1 Global Top Help Desk Outsourcing Players by Market Size
3.1.1 Global Top Help Desk Outsourcing Players by Revenue (2015-2020)
3.1.2 Global Help Desk Outsourcing Revenue Market Share by Players (2015-2020)
3.1.3 Global Help Desk Outsourcing Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Help Desk Outsourcing Market Concentration Ratio
3.2.1 Global Help Desk Outsourcing Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by Help Desk Outsourcing Revenue in 2019
3.3 Help Desk Outsourcing Key Players Head office and Area Served
3.4 Key Players Help Desk Outsourcing Product Solution and Service
3.5 Date of Enter into Help Desk Outsourcing Market
3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)
4.1 Global Help Desk Outsourcing Historic Market Size by Type (2015-2020)
4.2 Global Help Desk Outsourcing Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)
5.1 Global Help Desk Outsourcing Market Size by Application (2015-2020)
5.2 Global Help Desk Outsourcing Forecasted Market Size by Application (2021-2026)

6 North America
6.1 North America Help Desk Outsourcing Market Size (2015-2020)
6.2 Help Desk Outsourcing Key Players in North America (2019-2020)
6.3 North America Help Desk Outsourcing Market Size by Type (2015-2020)
6.4 North America Help Desk Outsourcing Market Size by Application (2015-2020)

7 Europe
7.1 Europe Help Desk Outsourcing Market Size (2015-2020)
7.2 Help Desk Outsourcing Key Players in Europe (2019-2020)
7.3 Europe Help Desk Outsourcing Market Size by Type (2015-2020)
7.4 Europe Help Desk Outsourcing Market Size by Application (2015-2020)

8 China
8.1 China Help Desk Outsourcing Market Size (2015-2020)
8.2 Help Desk Outsourcing Key Players in China (2019-2020)
8.3 China Help Desk Outsourcing Market Size by Type (2015-2020)
8.4 China Help Desk Outsourcing Market Size by Application (2015-2020)

9 Japan
9.1 Japan Help Desk Outsourcing Market Size (2015-2020)
9.2 Help Desk Outsourcing Key Players in Japan (2019-2020)
9.3 Japan Help Desk Outsourcing Market Size by Type (2015-2020)
9.4 Japan Help Desk Outsourcing Market Size by Application (2015-2020)

10 Southeast Asia
10.1 Southeast Asia Help Desk Outsourcing Market Size (2015-2020)
10.2 Help Desk Outsourcing Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Help Desk Outsourcing Market Size by Type (2015-2020)
10.4 Southeast Asia Help Desk Outsourcing Market Size by Application (2015-2020)

11 India
11.1 India Help Desk Outsourcing Market Size (2015-2020)
11.2 Help Desk Outsourcing Key Players in India (2019-2020)
11.3 India Help Desk Outsourcing Market Size by Type (2015-2020)
11.4 India Help Desk Outsourcing Market Size by Application (2015-2020)

12 Central & South America
12.1 Central & South America Help Desk Outsourcing Market Size (2015-2020)
12.2 Help Desk Outsourcing Key Players in Central & South America (2019-2020)
12.3 Central & South America Help Desk Outsourcing Market Size by Type (2015-2020)
12.4 Central & South America Help Desk Outsourcing Market Size by Application (2015-2020)

13 Key Players Profiles
13.1 CSC
13.1.1 CSC Company Details
13.1.2 CSC Business Overview
13.1.3 CSC Help Desk Outsourcing Introduction
13.1.4 CSC Revenue in Help Desk Outsourcing Business (2015-2020))
13.1.5 CSC Recent Development
13.2 HCL Technologies
13.2.1 HCL Technologies Company Details
13.2.2 HCL Technologies Business Overview
13.2.3 HCL Technologies Help Desk Outsourcing Introduction
13.2.4 HCL Technologies Revenue in Help Desk Outsourcing Business (2015-2020)
13.2.5 HCL Technologies Recent Development
13.3 HP Enterprise Services
13.3.1 HP Enterprise Services Company Details
13.3.2 HP Enterprise Services Business Overview
13.3.3 HP Enterprise Services Help Desk Outsourcing Introduction
13.3.4 HP Enterprise Services Revenue in Help Desk Outsourcing Business (2015-2020)
13.3.5 HP Enterprise Services Recent Development
13.4 IBM
13.4.1 IBM Company Details
13.4.2 IBM Business Overview
13.4.3 IBM Help Desk Outsourcing Introduction
13.4.4 IBM Revenue in Help Desk Outsourcing Business (2015-2020)
13.4.5 IBM Recent Development
13.5 Qcom Outsourcing
13.5.1 Qcom Outsourcing Company Details
13.5.2 Qcom Outsourcing Business Overview
13.5.3 Qcom Outsourcing Help Desk Outsourcing Introduction
13.5.4 Qcom Outsourcing Revenue in Help Desk Outsourcing Business (2015-2020)
13.5.5 Qcom Outsourcing Recent Development
13.6 Wipro
13.6.1 Wipro Company Details
13.6.2 Wipro Business Overview
13.6.3 Wipro Help Desk Outsourcing Introduction
13.6.4 Wipro Revenue in Help Desk Outsourcing Business (2015-2020)
13.6.5 Wipro Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details